Difficult Conversations – how to discuss what matters most
More about one of the Lines of Sight tools:
The
Difficult Conversations workshop
This three week
programme combines:
- A reading programme using
Difficult Conversations by Douglas Stone,
Bruce Patton & Sheila Heen as a starting point
- An action / reflection model based on a case study of
each participant's choosing
- Small group work (3 - 4 people only) so that individual
learning needs can be addressed and coaching personalised
The expectation
is that participants will learn to:
- recognise what is and what is not being said
- identify the often erroneous assumptions we make that
often have little to do with actual intentions
- acknowledge and manage strong feelings
- transform anxieties into helpful interventions.
How it works:
- Three workshop sessions lasting 3 hours, over 3 weeks,
followed by a 1:1 follow-up session
- Participants read and reflect on set passages each week,
and
- Actively explore their own difficult conversation, based
around a current situation in which they are involved
- Set action plans for the following week.
2006 workshops will
commence in:
- late January
- April
- August
Like to know more - contact Lines
of Sight
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